User Manuals
Complete guides for every role in Totolaw. Select your role below to access detailed instructions and best practices.
About These Manuals
Different people in your court have different jobs. Totolaw gives you access to only the features you need for your job. For example, a court clerk can create cases, but only an administrator can add new staff members. These manuals show you exactly what you can do in your role.
What you'll find in each manual:
- • Overview of role capabilities and limitations
- • Step-by-step instructions for common tasks
- • Best practices and tips
- • Related documentation and resources
Role-Specific Manuals
Complete guide for platform administrators with unrestricted access across all organisations and system settings.
You'll Learn:
- • Creating and managing organisations
- • Granting/revoking Super Admin status
- • System configuration and settings
- • Monitoring and audit logs
Guide for administrators - the people who manage the court's Totolaw account, add new staff members, and control who can do what.
You\'ll Learn:
- • How to invite new staff to use Totolaw
- • How to give people the right level of access
- • How to approve or reject access requests
- • How to change your court's settings
Guide for judges, magistrates, and case managers - the people who oversee cases, make decisions, and manage court hearings.
You\'ll Learn:
- • How to view and update case information
- • How to set hearing dates and times
- • How to access case documents and evidence
- • How to record decisions and orders
Guide for court staff and clerks - the people who handle day-to-day work like filing new cases, uploading paperwork, and organizing court schedules.
You\'ll Learn:
- • How to file a new case in the system
- • How to add documents to a case
- • How to put hearings on the calendar
- • How to type up what was said in court
Guide for viewers - people who can look but not touch. You can see cases and read documents, but you can't create new cases or change anything.
You\'ll Learn:
- • How to look up case details
- • How to open and read documents
- • How to see the hearing calendar
- • How to search for specific cases
Not Sure Which Manual?
Choose your manual based on your role and what you need to do:
I need to...
→ Administrator Guide
→ Judge/Manager Guide
→ Staff/Clerk Guide
→ Viewer Guide
Check Your Role
To see what role you have:
- 1. Log in to Totolaw
- 2. Go to your profile (click your name in top right)
- 3. View your assigned roles
Note: You may have multiple roles. If so, review the manuals for all your assigned roles.
Related Documentation
Need Additional Help?
If you can't find what you're looking for in these manuals, contact your organisation's administrator or access our support resources.