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Case Management

Learn how to create, manage, and track court cases

What Are Cases?

Cases are the central unit of work in Totolaw. Each case represents a legal matter tracked within your organisation. Cases contain:

Title and case type
Current status
Assignment tracking
Related hearings
Linked evidence files
Creation and update dates
Creating a New Case
Step-by-step guide to creating a case
1

Navigate to Cases

👉 Look at the left side of your screen. You'll see a menu. Click the button labeled "Cases" 📁

2

Click "New Case"

👉 Look at the top right corner of the page. You'll see a button that says "New Case" or "Create Case". Click it.

3

Fill in Case Details

Enter the case title, select the case type (Civil, Criminal, etc.), and set the status

4

Assign the Case (Optional)

You can assign the case to a specific user in your organisation for tracking

5

Save

Click "Save" to create the case. You can always edit it later.

Viewing Cases

Cases List (Your Case Files)

When you click "Cases" in the menu, you'll see a list of all the court cases you can access. You can click on column headers to sort (organize) them, or use the search box to find a specific case.

Case Details (The Full Case File)

Click on any case to open it and see everything: who's involved (parties), scheduled court dates (hearings), uploaded documents (evidence), and what's happened so far (history).

Status Indicators (Color Labels)

🟢🔵🟡 Cases have colored labels or badges to show their status at a glance. For example, a green badge might mean "Closed" and a yellow one might mean "Pending". Your court decides what colors mean what.

Editing Cases

To edit a case, open the case details page and click the "Edit" button (if you have permission). You can update:

  • Case title
  • Case type (Civil, Criminal, Family, etc.)
  • Case status (Open, Active, Pending, Closed)
  • Assignment (who is responsible for the case)

Note: You need permission to edit cases. Admins and Managers typically have this access.

Working with Cases

View Case Details

Click any case to see full details including type, status, dates, and assignments

Update Status

Change case status to track progress (Open, Active, Pending, Closed)

Link Evidence

Upload evidence files and link them to specific cases

Schedule Hearings

Create and schedule hearings linked to the case

Understanding Case Status

Case status helps track where each case is in its lifecycle. Common statuses include:

Open / New

Case has been filed but work hasn't started yet

Active / In Progress

Case is actively being worked on with hearings and evidence collection

Pending

Awaiting external action, information, or next steps

Closed / Resolved

Case has been completed and is no longer active

Best Practices
  • Use clear, descriptive case titles (e.g., "State v. Smith - Theft Case")
  • Select the correct case type (Civil, Criminal, Family, etc.) for better organization
  • Update case status regularly to reflect progress
  • Assign cases to the appropriate staff member for accountability
  • Link all evidence files to cases for easy access
  • Use search to find existing cases before creating duplicates